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PRIVACY POLICY

Last Updated: 05.21.2025

At NICHEGO, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.
 

1. What Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (optional)

  • Payment details (via secure third-party providers)

  • Purchase history

  • IP address and device/browser info

2. How We Collect It

We collect personal information when you:

  • Make a purchase

  • Sign up for our newsletter

  • Contact us

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Send marketing emails (only if you’ve opted in)

  • Improve our website and customer experience

  • Prevent fraud and ensure security

4. Cookies

Our website, built using Wix, may use cookies to:

  • Ensure website functionality and security

  • Remember your preferences (e.g. language or login status)

  • Analyze traffic and performance through tools like Wix Analytics

  • Support features from third-party services (e.g. embedded media or apps)

By using our site, you agree to the use of essential cookies. You may see a cookie banner on our website asking for your consent to use optional analytics or marketing cookies. You can also control cookie settings through your browser.

5. Sharing Your Information

We do NOT sell your data. We may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., Canada Post)

  • Analytics tools (e.g., Google Analytics)

  • Email marketing platforms

These services only receive the necessary data to perform their duties.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Withdraw consent at any time

To make a request, contact us at: nichego.ca@gmail.com

7. Data Security

We take reasonable measures to protect your information, but no method of transmission is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. The most recent version will always be posted here with the effective date.

9. Contact Us

If you have any questions about this policy or your data, contact us at:
nichego.ca@gmail.com

TERMS & CONDITIONS

Last Updated: 05.21.2025

Welcome to NICHEGO. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.
 

1. Use of Website

You agree to use this site for lawful purposes only and not to use it in a way that could harm NICHEGO or others.

2. Products and Orders

  • All prices are listed in CAD and are subject to change.

  • We reserve the right to refuse or cancel any order at our discretion.

  • All items are made-to-order. In rare cases, materials used to make samples may become unavailable. In such situations, we offer a free consultation where the customer can choose to either:
    a) Substitute the material with a very similar-looking one, or
    b) Choose from suggested options provided by us.
    The customer will always be contacted before we proceed with the order and has the right to cancel if they do not wish to continue.

3. Shipping

  • We ship to Canada, the U.S., and other regions as listed at checkout.

  • Shipping times are estimates and may vary.

  • NICHEGO is not responsible for customs fees or lost packages once shipped.

4. Returns and Exchanges

Because we don’t hold inventory and each item is crafted individually, we’re unfortunately unable to accept returns or exchanges.
We sincerely appreciate your understanding and support of mindful, small-batch production.

5. Intellectual Property

All content on this website (images, designs, text, logos) is the property of NICHEGO and may not be used without permission.

6. Limitation of Liability

NICHEGO is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site indicates your acceptance of any changes.

9. Contact

nichego.ca@gmail.com

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